I’ve had several cases now where Windows 7 logons had problems with network drive scripts. The mapping issue was related to the way the accounts are created. Windows creates two logons, one as a non-admin token and the other contains your full token (blah, blah, blah). This happened to Vista...

The recent judgment against Microsoft has people curious. What’s the lawsuit about? What will happen to Microsoft Office? What are the ramifications for companies that rely heavily on Word? The lawsuit is actually pretty simple. A Canadian company, i4i, patented a customized version of XML. Starting...

Google is stirring the operating system pot with their Chrome OS announcement. It’s basically a cloud-aware Linux flavor that targets netbooks and other entry-level systems where Internet access is the primary need. It’s pretty early to make predictions, but as we’ve seen with the Chrome...

In two weeks, we’ve recovered data from five PCs. Most of them were home PCs that weren’t backed up. More than 20GB of photos, accounting files and documents would have been lost between the five of them. And that’s why we’re pleading to you now: back your stuff up now. If you...

We spend a lot of time removing bloatware from new PCs. Most systems–even when marketed toward corporate users–include programs that net the PC vendor some cash at the expense of your new box’s performance. One of the first apps to go? Google Desktop. If you’re wondering why,...

Google’s recently started pushing its Chrome browser on its search page. More than an advertisement, it’s making PC users question whether they need it and what benefits it would offer versus Internet Explorer. There are four popular browsers that hold the majority of the web browser market:...

It’s a fairly boring issue, but your email may be at risk if your hard-drive fails or your laptop goes missing. If you download your mail to your local system and you don’t have a backup, you could end up with an accidental clean slate. Exchange Server and webmail folks are excluded from...

There has been a lot of media hype lately about the April 1st hatching of the Conficker.C virus. Doomsayers are warning of a Millennium bug-like meltdown. Judging by our site’s traffic, Mac and Linux users are worried as well. 60 Minutes ran a piece on it and that seemed to fuel the panic. Here...

Outlook 2007 is a dog and there are lots of reasons for this, not all of them Microsoft’s fault. Unfortunately, you’re probably stuck with it. Even the most staunch Office 2003 users have been forced into upgrades. The issues are obvious. Outlook will slowly load and seem to hang more as...

If the Koobface news from last week wasn’t enough to start you updating your antivirus software, news that a new variant on the Conficker worm is rearing its head should. This map from Team Cymru shows its effects on the world’s PCs. There are two things you need to do: make sure that your...